Refund Policy At Cynany, we specialize in digital products. Due to the nature of digital files, all purchases are final and non-refundable once the file has been downloaded or accessed.

Exceptions: If you experience any technical issues with your file, please contact us immediately at info.cynany@gmail.com within 48 hours of your purchase, and we will do our best to assist you or provide a replacement file.

Support: Our goal is your complete satisfaction. If you are having trouble with personalization or printing, reach out to us and we will guide you through the process.