At Cynany, we specialize in high-quality digital products. Since our products are digital, no physical items will be shipped to your home address.
1. Shipping Cost
- Free Delivery: There are no shipping costs. All our digital products are delivered electronically worldwide.
2. Delivery Time & Process
Accessing your purchase is quick and easy:
- Non-Personalized Products: These are delivered immediately. Once your payment is confirmed, our system automatically generates a download link or sends the file to your email.
- Personalized Products: For items requiring customization, please allow up to 24 hours for processing. Once your custom design is ready, we will send the digital file directly to your registered email address.
3. How You Receive Your Order
- Email Delivery: You will receive an email containing the download link or the digital file itself.
- Order Confirmation: Please check your “Spam” or “Promotions” folder if you do not see the email in your inbox within a few minutes.
4. Technical Requirements
To use our products, you will need a stable internet connection and a device capable of opening [menciona el formato, ej: PDF, JPG, PNG] files.
5. No Physical Shipping
Please note that no physical product (paper, frame, etc.) will be mailed to you. This policy allows us to offer instant access and zero shipping fees.
6. Contact Us
If you have any issues downloading your files, please contact us:
- Email: info.cynany@gmail.com
- Address: anboto 4 Bilbao], 48002, Spain.